Terms of service

Welcome to galaximart.shop.

These Terms of Service outline the rules, conditions, and agreements that apply when you access or use our website, purchase products, or interact with our services.

By visiting galaximart.shop or placing an order through our website, you agree to be legally bound by these Terms of Service, along with our Privacy Policy, Return and Refund Policy, and other applicable policies displayed on our website.

Please read these Terms carefully before using our website.

1. General Information

The website galaximart.shop is operated as an online retail store providing customers with access to a range of products through an online shopping platform.

Throughout these Terms of Service, the terms:

  • "We"

  • "Us"

  • "Our"

  • "galaximart.shop"

refer to galaximart.shop.

The terms:

  • "You"

  • "Customer"

  • "User"

refer to any person accessing our website or purchasing products from us.

2. Acceptance of Terms

By accessing or using galaximart.shop, you confirm that:

  • You have read and understood these Terms of Service.

  • You agree to comply with all applicable laws and regulations.

  • You provide accurate and complete information when placing orders.

  • You are responsible for maintaining the confidentiality of your account information.

If you do not agree with these Terms, you should not use our website or services.

3. Website Use

You agree to use galaximart.shop only for lawful purposes.

You must not:

  • Use our website for fraudulent activities.

  • Attempt to gain unauthorised access to our systems.

  • Interfere with website operation or security.

  • Upload harmful software, viruses, or malicious content.

  • Use website content without permission.

We reserve the right to restrict or terminate access to customers who violate these Terms or engage in unlawful activities.

4. Product Information

At galaximart.shop, we make every effort to ensure that product descriptions, images, pricing, and availability information are accurate.

However, we do not guarantee that:

  • Product descriptions are completely free from errors.

  • Website images display exact colours on every device.

  • Products will always remain available.

Minor variations may occur due to:

  • Manufacturing differences

  • Screen settings

  • Lighting conditions

  • Product updates

If a product information error affects your order, we will contact you and provide appropriate solutions.

5. Orders and Purchases

When you place an order through galaximart.shop, you agree that:

  • All information provided is accurate and complete.

  • You are authorised to use the selected payment method.

  • You accept responsibility for reviewing your order details before purchase.

After receiving your order, we will send an order confirmation email.

An order confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse orders in certain situations, including:

  • Suspected fraudulent activity

  • Incorrect pricing information

  • Product availability issues

  • Errors in order details

If an order is cancelled after payment has been received, a full refund will be issued.

6. Pricing and Payments

All prices displayed on galaximart.shop are shown in the applicable currency and may be changed at any time without prior notice.

We accept payments through secure third-party payment providers.

By completing a purchase, you authorise galaximart.shop and our payment providers to process your payment information for the transaction.

You agree that:

  • Payment information provided must be accurate.

  • You must have permission to use the selected payment method.

  • Any payment disputes should be resolved according to applicable payment provider procedures.

7. Shipping and Delivery

galaximart.shop provides delivery services to customers throughout Australia.

We offer:

Free Standard Shipping on all orders

Estimated delivery timeframe:

15–20 business days

Delivery times may vary depending on:

  • Customer location

  • Courier operations

  • Weather conditions

  • Public holidays

  • Customs or border processing where applicable

  • Other circumstances outside our reasonable control

Once an order has been shipped, customers are responsible for providing accurate delivery information.

galaximart.shop is not responsible for delays caused by incorrect customer information or circumstances beyond our control.

8. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Customers should review the full policy regarding:

  • Return eligibility

  • Refund conditions

  • Damaged or incorrect products

  • Return procedures

Nothing in our policies removes or limits any consumer rights available under Australian Consumer Law.

For return enquiries, please contact:

Email:

info@galaximart.shop

9. Australian Consumer Law

galaximart.shop complies with applicable Australian Consumer Law requirements.

Our customers may have certain consumer guarantees, including rights relating to:

  • Product quality

  • Product safety

  • Product descriptions

  • Acceptable product performance

These legal rights apply in addition to any voluntary guarantees provided by galaximart.shop.

Nothing in these Terms excludes, restricts, or modifies rights that cannot legally be excluded under Australian law.

10. Intellectual Property Rights

All content available on galaximart.shop, including but not limited to:

  • Website design

  • Text

  • Images

  • Graphics

  • Logos

  • Product descriptions

  • Branding materials

is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our website content without written permission from galaximart.shop.

11. Third-Party Services

Our website may use third-party services including:

  • Payment providers

  • Shipping providers

  • Analytics services

  • Marketing platforms

These third-party providers may have their own terms and privacy policies.

galaximart.shop is not responsible for the actions, policies, or services provided by third parties.

12. Limitation of Liability

To the maximum extent permitted by law, galaximart.shop is not responsible for losses or damages arising from:

  • Improper use of products

  • Website interruptions

  • Delays caused by external providers

  • Events outside our reasonable control

However, nothing in these Terms limits consumer rights provided under Australian Consumer Law.

13. Force Majeure

galaximart.shop will not be responsible for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters

  • Severe weather

  • Government actions

  • Transportation interruptions

  • Strikes

  • Internet failures

  • Other unexpected circumstances

We will make reasonable efforts to minimise the impact of such events.

14. Changes To These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately after being posted on this website.

Customers are encouraged to review these Terms periodically.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

galaximart.shop

Email:

info@galaximart.shop

We appreciate your trust and thank you for choosing galaximart.shop.